Marcell Technologies promises to keep client information protected and secure. We only collect information that is useable in the process of work. We have a strict policy of not disclosing, sharing or selling any information to any individual outside the company for any purpose without your permission.
Our process of information collection takes place through Email, Phone, Contact Us form and Order Form. Our channels of information collection are protected according to our privacy measures. It is not disclosed, shared or sold to third party services. In case of any legal proceedings, we may provide the information only to law enforcement authorities.
To start working on your order, we require personal information of the client such as client’s name, company’s name, billing address, email address, secondary email, phone number and fax numbers, order details and residence if needed. A creative brief form will also be needed in order to begin processing your order.
Technical information such as IP address, browser version, operating system, date and time of visit are collected and recorded. Tools like Google Analytics and similar can be used to collect this data. We may also collect information about your Unique Device Identifier, clickstream behavior and product information. Some of these tools can be used along with particular emails and communications that will be sent by us or on our behalf. With this information, we are able to collect information about when you access our email or click on the link we have shared in the email.
The information we collect aids in understanding the kind of product you require and the additional services you may require.
The billing information collected will be used for the payment process only.
Email addresses are used for communication about the order, the status, comments and suggestions, and information of the delivery of the finished product. We may also send you emails in regards of updating your website, promotional offers, launching of a new product or latest news in the industry.
This information helps us in improving our services, our marketing strategies and in compiling records of our most selling services.
We do not collect information from children who are of the age of 13 or under knowingly. Our services are not targeted to children below the age of 13.
Our advice is for parents to keenly observe their children’s online activities and interests in order to prevent them from using services that do not suit them.
To ensure the best privacy and security of payments, we accept payments through multiple channels. Our payment forms where our client’s input their details uses Secure Sockets Layer (SSL) which is indicated in the domain as https://. Therefore, we assure you that your payment is made through a secure channel and your billing information is safe with us.
For Marcell Technologies, confidentiality is crucial. We are completely aware of the fact that confidentiality is a serious concern and therefore we never compromise on the confidentiality of our clients and their information.
Your information if used only to keep in touch with you in regards with your order. Your information including your name, billing address, email address, telephone number, fax number, etc. is kept confidential and saved securely. This information is only accessible to the designated members and so there is no threat of it being stolen or hacked. We assure you that your personal information will not be released to any third party for any purpose unless allowed by the client or required by the law.
Our first and foremost step is to avoid any disclosure of information. However, in some circumstances such as judicial proceedings, court order or any other legal procedure, we may disclose it.
For any confusion or further concerns, you can always reach out to us via phone or email.