Terms & Condition

By using services of Marcell Technologies, you agree to be legally bound by our Terms and Conditions (also known as “Terms”, “Conditions” or “Regulations). We reserve the right to revise these terms whenever necessary, therefore it is best to visit this web page frequently as they are requisite to you. Marcell Technologies can be referred to as “us”, “we” or “our” in these Terms.

You acknowledge and agree to us having the right (but no moral, ethical or professional obligation) to pre-screen, decline or terminate any project, work and/or user if the content violates the regulations or is offensive, illegal, manipulative, derogatory, incites religious, racial or ethnic hatred or violates human rights. Activities, either illegal or one that falls among the categories above will be reported to the concerned authorities without further ado.

You acknowledge and agree that we have the right to access, reserve or release your account information and content if required under lawful purposes such as (a) comply with legal process; (b) enforce the Terms and Conditions; (c) respond to products ingenuity claims; (d) provide the right customer service; or (e) protect our rights, property and safety of our users or the public.

General Services Contract

Marcell Technologies is a highly reputed IT company built with the purpose of providing small and large-scale businesses with the best IT Solutions and Services. Our work in completely online and is accessible via the World Wide Web. We are available 24/7 throughout the year. When you place an order with Marcell Technologies, you will automatically be assigned with a team of creative specialists who are responsible for you order. Their job is to make sure that you get value for money. Rest assured, our tam of experts will provide you with highly creative and compelling solutions and services that fit your business.

Satisfaction Guaranteed

  • We have an unlimited revisions policy that ensure that you are a 100% satisfied with our services.
  • We work hard to exceed your expectations and strive to accomplish it.
  • We do no stop making revisions and changes until you are completely satisfied with your service. (number of revisions will be according to the package that you select)

Delivery

  • once your order is completed, it will be sent to the mentioned account on the date stated on Order Confirmation. Along with that, a confirmation email will be sent out to you.
  • The turnaround time depends on the package you choose. The minimum time required for a logo concept is around 48 hours, for websites it varies from 48-72 hours and animated videos depend on the duration and other details.
  • The initial proposal for application takes about 3-5 working days
  • For an urgent order, contact our support team.

Shipment Contract

In the business world, time is of the essence. Therefore, we guarantee that the initial concept of your service will be presented within 48-72 hours. Keep in mind that we operate via email therefore, we deliver the initial concepts and the final approved files to our clients through email.

Marcell Technologies, in any way, is not responsible for failing to meet the deadline of the client which has not been approved by both the parties in written.

Complete payment is to be cleared at the time of placing the order.

Record Maintenance

Marcell Technologies holds the right to keep the records of finalized designs, websites and video drafts. In case of any misplaced order, we will be able to provide you with the exact file.

Customer Support

Our customer support is available 24/7 to answer you concerns and queries.

Communication Policy

  • Marcell Technologies will not be responsible for any communication conducted through other platforms other than “….@marcelltechnologies.com”, “….@marcelltechnologies.org” or any numbers that have not been provided by us or given on the official website.
  • We will not be responsible for any damages caused due to other contact details that have not been provided by us.
  • We take full responsibility of all the information that has been provided on our official domains.